Web Developer / Designer

Skills:
• Proficiency in HTML, CSS, JavaScript, and responsive frameworks (e.g., Bootstrap, Tailwind)
• Knowledge of CMS platforms (WordPress, Shopify, Wix, etc.)
• UI/UX design principles and wireframing tools (Figma, Adobe XD, Canva)
• Basic SEO knowledge (site speed optimization, alt tags, meta descriptions)
• Strong debugging and problem-solving skills • Familiarity with cross-browser and cross-platform compatibility

Duties & Responsibilities:
• Design, code, and maintain websites ensuring responsiveness and functionality
• Create visually appealing layouts aligned with branding guidelines
• Optimize websites for speed, SEO, and mobile responsiveness
• Collaborate with content writers, marketers, and clients for updates
• Maintain website security (SSL, updates, patches, backups)
• Test and troubleshoot across different browsers and devices

01

Digital Advertising / Google Ads & Social Media Management Specialist

Skills:
• Proficiency in content creation tools (Canva, Adobe Creative Suite)
• Strong knowledge of platforms (Facebook, Instagram, LinkedIn, TikTok, Twitter/X)
• Social media analytics and tools (Meta Business Suite, Hootsuite, Buffer, Sprout)
• Paid ads management (Facebook Ads, LinkedIn Ads, Google Ads basics)
• Strong copywriting and storytelling abilities• Data-driven decision making

Duties & Responsibilities:
• Plan, create, and schedule engaging social media content
• Manage brand presence across multiple platforms
• Run and optimize paid ad campaigns to meet KPIs
• Track, analyze, and report on performance metrics
• Engage with followers, respond to inquiries, and build community trust
• Collaborate with design and content teams to ensure cohesive campaigns

02

Admin Virtual Assistant

Skills:
• Proficiency in MS Office and Google Workspace
• Time management and organizational skills
• Strong written and verbal communication
• Task prioritization and adaptability
• Basic bookkeeping and document management
• Familiarity with CRM tools (HubSpot, Salesforce, Zoho, etc.)


Duties & Responsibilities:
•Manage emails, calendars, and schedule appointments
• Prepare reports, presentations, and business correspondence
• Perform data entry and maintain organized filing systems
• Assist with bookkeeping (invoices, expenses, payroll assistance)
• Coordinate with clients, suppliers, or internal teams
• Support day-to-day administrative operations

03

Medical Virtual Assistant

Skills:
• Knowledge of medical terminology, HIPAA compliance, and confidentiality
• EMR/EHR management (Athenahealth, Kareo, Epic, etc.)
• Medical transcription and note-taking skills
• Appointment scheduling and patient coordination
• Strong attention to detail and organization
• Excellent communication skills (verbal & written)

Duties & Responsibilities:
•Manage patient records, update EMR/EHR systems
• Schedule, reschedule, and confirm patient appointments
• Assist in handling insurance verifications, billing, and claims follow-up
• Perform medical transcription and documentation for providers
• Respond to patient inquiries with professionalism and confidentiality
• Assist doctors with administrative tasks to ensure workflow efficiency

04

Full-Stack Developer

Skills:
• Strong proficiency in front-end (HTML, CSS, JavaScript, React, Angular, Vue)
• Back-end expertise (Node.js, PHP, Python, Ruby, Java, etc.)
• Database management (MySQL, MongoDB, PostgreSQL)
• API design and integration (REST, GraphQL)
• Git/GitHub version control
• Knowledge of cloud hosting platforms (AWS, Azure, GCP)
• Problem-solving and agile development experience

Duties & Responsibilities:
•Develop both front-end and back-end of applications/websites
• Build scalable, secure, and high-performing web solutions
• Create and manage APIs for seamless integrations
• Maintain and optimize databases and server-side applications
• Troubleshoot, debug, and upgrade existing software
• Collaborate with designers, developers, and stakeholders

05

Lead Generation Specialists

Skills:
• Proficiency in LinkedIn Sales Navigator, Apollo, ZoomInfo, HubSpot, etc.
• Strong research and prospecting skills
• Email marketing tools (Mailchimp, ActiveCampaign, Lemlist)
• CRM software knowledge (Salesforce, HubSpot, Zoho)
• Excellent communication and persuasive writing
• Data analysis and reporting

Duties & Responsibilities:
•Identify and qualify potential leads through research and outbound prospecting
• Manage CRM to track leads, opportunities, and pipeline stages
• Craft outreach messages and email sequences to engage prospects
• Nurture leads and set appointments for sales teams
• Collaborate with marketing to align strategies with campaigns
• Analyze conversion metrics to improve lead generation efficiency

06

Database Manager

Skills:
• Proficiency in SQL, MySQL, MongoDB, or PostgreSQL
• Knowledge of database design, architecture, and security
• Experience in database performance tuning and troubleshooting
• Familiarity with data backup and recovery methods
• Strong analytical and problem-solving skills
• Knowledge of cloud database solutions (AWS RDS, Azure SQL, Google Cloud SQL)

Duties & Responsibilities:
•Design, implement, and maintain database systems
• Monitor and optimize database performance and security
• Develop data backup, recovery, and disaster recovery plans
• Ensure data integrity, accuracy, and accessibility
• Collaborate with developers to support application database needs
• Maintain compliance with data governance and security policies

08

Executive Assistant

Skills:
• Exceptional organizational and time-management skills
• Proficiency in MS Office Suite and Google Workspace
• Excellent verbal and written communication skills
• Strong decision-making and problem-solving abilities
• Discretion and confidentiality handling sensitive information
• Ability to multitask and prioritize in fast-paced environments

Duties & Responsibilities:
•Manage executive’s calendar, meetings, and travel arrangements
• Prepare reports, presentations, and correspondence for executives
• Serve as the primary point of contact between executives and stakeholders
• Handle confidential documents and information with discretion
• Coordinate executive-level meetings and take meeting minutes
• Assist in strategic planning and project management support

07

Digital Graphics Designer / Creative Video Editor

Skills:
• Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign)
• Knowledge of Canva, Figma, and other design platforms
• Strong visual storytelling and branding skills
• Typography, color theory, and layout design expertise
• Ability to create digital assets for web, print, and social media
• Attention to detail and creativity under deadlines
• Proficiency in video editing software (Adobe Premiere Pro, Final Cut Pro, DaVinci Resolve)
• Knowledge of motion graphics and animation (After Effects, Blender)
• Strong sense of storytelling through video editing
• Sound design and video color grading expertise
• Experience with YouTube, TikTok, Instagram Reels, and other formats • Creativity and attention to detail under tight deadlines

Duties & Responsibilities:
•Create digital graphics, illustrations, and marketing collateral
• Design visuals for websites, social media, and campaigns
• Collaborate with marketing and content teams on brand identity
• Ensure all visuals align with company branding guidelines
• Adapt designs for multiple platforms and formats
• Stay updated on design trends and best practices
• Edit and produce engaging video content for campaigns and branding
• Add graphics, subtitles, transitions, and effects for polished outputs
• Collaborate with content creators, marketers, and designers
• Optimize videos for different platforms and audiences
• Maintain brand voice and messaging across video projects
• Stay updated with trends in digital video and content creation

09

Customer Service Representative

Skills:
• Excellent verbal and written communication skills
• Strong active listening and empathy
• Problem-solving and de-escalation abilities
• Patience and a positive attitude
• Proficiency with CRM software (e.g., Salesforce, HubSpot, Zendesk)
• Ability to multitask and manage time effectively
• Data entry and basic computer skills
• Knowledge of company products, services, and policies

Duties & Responsibilities:
•Respond to customer inquiries via phone, email, chat, and social media
• Provide information about products, services, and promotions
• Resolve customer complaints and issues efficiently and courteously
• Process orders, returns, and exchanges
• Maintain accurate records of customer interactions and transactions
• Identify and escalate complex issues to appropriate departments
• Follow communication procedures, guidelines, and policies
• Gather customer feedback to improve service quality

10

Technical Support Representative

Skills:
• Strong troubleshooting and problem-solving skills
• Excellent communication skills (both technical and non-technical)
• Patience and ability to explain complex issues clearly
• Knowledge of operating systems (Windows, macOS, Linux) and mobile platforms
• Familiarity with network concepts (TCP/IP, Wi-Fi, VPN)
• Experience with hardware and software installation/configuration
• Ability to diagnose and resolve software errors, connectivity issues, and system malfunctions
• Proficiency with remote support tools and ticketing systems

Duties & Responsibilities:
• Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware
• Respond to customer inquiries via phone, email, chat, and remote sessions
• Diagnose and resolve technical hardware and software issues
• Walk customers through problem-solving processes
• Install, modify, and repair computer hardware and software
• Document technical solutions and customer interactions in a ticketing system
• Escalate unresolved issues to the next level of support personnel
• Educate customers on product features and best practices to prevent future issues

11

Client Success Managers

Skills:
• Communication and Interpersonal Skills: Excellent verbal and written communication skills are paramount for building rapport and effectively conveying information.
• Empathy and Customer-Centricity: A deep understanding of customer needs and the ability to empathize with their challenges is crucial for building trust and advocating on their behalf.[5][6]
• Problem-Solving: Strong analytical and critical thinking skills are necessary to identify potential issues and develop effective solutions.
• Project Management: The ability to manage multiple client accounts, prioritize tasks, and track progress is essential for success.
• Product Knowledge: A thorough understanding of the company's products or services is necessary to guide clients effectively.


Duties & Responsibilities:
• Relationship Management: CSMs are the primary point of contact for clients, building strong, long-term relationships through constant communication. They proactively engage with customers to understand their needs and goals.
• Onboarding and Training: A key responsibility is to conduct onboarding sessions and training to ensure clients are proficient in using the product or service effectively.
• Proactive Support and Issue Resolution: They identify and address potential issues before they escalate, offering solutions and advocating for the client's needs within the company. This includes managing client expectations and resolving any challenges that may impact their success.
• Driving Value and Adoption: CSMs monitor customer usage and health metrics to ensure they are achieving their desired outcomes and to identify opportunities for increased product adoption.
• Renewals and Upselling: By demonstrating ongoing value, CSMs play a crucial role in managing the renewal process and identifying opportunities for upselling or cross-selling additional products or services.

12

Business Development Managers

Skills:
• Sales and Negotiation Skills: A proven track record in sales and strong negotiation skills are fundamental to this role.
• Strategic Thinking: The ability to think strategically and identify long-term growth opportunities is critical.
• Communication and Presentation Skills: Excellent communication and persuasive presentation skills are necessary for effectively pitching to potential clients.
• Market Knowledge: A deep understanding of the industry, market trends, and the competitive landscape is essential.
• Resilience and Self-Motivation: The ability to handle rejection and remain motivated in a target-driven environment is crucial for success.


Duties & Responsibilities:
• Market Research and Lead Generation: BDMs conduct thorough market research to identify new markets, industry trends, and potential clients. They are responsible for generating leads through various channels, including networking and cold outreach.
• Strategic Planning: They develop and implement strategic plans to achieve sales targets and expand the company's customer base.
• Sales and Pitching: A central part of their role involves pitching products or services to prospective clients, often through presentations and proposals.
• Negotiation and Closing Deals: BDMs are skilled negotiators, responsible for closing deals and securing profitable contracts.
• Relationship Building: While focused on new business, they also build and maintain strong relationships with key stakeholders and strategic partners.
• Collaboration: They work closely with sales, marketing, and product teams to ensure alignment and a cohesive approach to market expansion.

13

Contact us

Canada:        Red Deer, Alberta, Canada

Philippines:   San Jose del Monte City,
                          Bulacan. Philippines

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